GoLogica Oracle Customer Care & Billing (CC&B) Training will provide the in depth knowledge and work experience of the management of the utility billing and customer care activities through the use of the Oracle Customer Care & Billing (CC&B). The course enables the learners to effectively handle customer data, service contracts, billings, payment as well as credit collections process of the Oracle Utilities system. The participants will be familiar with navigating in the CC&B interface, setting up system components and handling various real-world conditions of billings.
The training consis